PRIVACY POLICY

Account Information: To use Cramly, you must create an account. We collect your email address and password (securely hashed) to authenticate you and manage your account.

Text Selections: When you use Cramly to analyze text, we temporarily process the text you've selected on a webpage. This text is sent to our AI service to generate responses.

Images: If you use the image analysis feature, the images you submit are temporarily processed to provide explanations and insights.

Chat History (Optional): Cramly offers an optional feature to store your latest 5 chat conversations. This feature is opt-in and disabled by default. You can enable or disable it at any time through the extension settings.

Payment Information: When you purchase credits or subscribe, payment processing is handled securely by Stripe. We never receive or store your credit card details. Stripe provides us only with confirmation of successful transactions, and we maintain records of your credit balance and subscription status.

Usage Data: We may collect anonymous usage statistics such as feature usage frequency to improve the extension. This data cannot be used to identify you personally.

We do NOT collect:

• Browsing history or the URLs you visit
• Data from pages you don't actively use Cramly on
• Full credit card or payment details

The information we collect is used to:

• Create and manage your account
• Authenticate you when you use the extension
• Provide AI-powered answers and explanations to your questions
• Analyze images and diagrams you submit
• Process payments and manage your credit balance
• Store your chat history if you opt in to this feature
• Improve the quality and accuracy of our responses
• Fix bugs and improve extension performance
• Send important service-related communications

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Cramly uses third-party services to provide functionality:

AI Services:

• Your selected text or images are sent to AI service providers (such as OpenAI or similar services) for processing
• These services have their own privacy policies governing how they handle data
• We select providers that maintain strong privacy and security standards

Payment Processing (Stripe):

• All payments are processed securely by Stripe
• Your payment information is entered directly into Stripe's secure payment form
• We never have access to your full card details
• Review Stripe's Privacy Policy for details on how they handle payment data

Account Data: Your email address and hashed password are stored securely in our database for as long as your account exists.

Chat History: If you enable the optional chat history feature, your latest 5 conversations are stored on our servers. You can disable this feature at any time, which will delete your stored chat history.

Local Storage: User preferences and settings are stored locally in your browser using Chrome's storage API.

AI Processing: Text and images sent for AI processing are not permanently stored on our servers. They are processed in real-time and discarded after generating a response.

Transaction Records: Records of your purchases and credit balance are retained for accounting and support purposes.

We take reasonable measures to protect your information:

• All data transmission uses HTTPS encryption
• Passwords are securely hashed and never stored in plain text
• We follow security best practices in our code
• We regularly update the extension to address security vulnerabilities
• Payment processing is handled by Stripe, a PCI Level 1 certified provider

You have control over your data:

• Chat History: You can enable or disable chat history storage at any time through the extension settings
• Account Deletion: You can delete your account at any time. This will permanently remove your account data, including email and stored chat history. Please note that unused credits will not be refunded upon account deletion.
• Uninstall: You can remove Cramly at any time, which removes all locally stored data
• Data Access: You can request a copy of the personal data we hold about you by contacting us

Cramly is designed to help students study. Users under 13 years of age must have parental consent to create an account and use the service. If you are a parent or guardian and believe your child has created an account without your consent, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify users through the extension or via email if the changes are material

We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: